Customer Pain Points
High recall rate requirements
The business relies on high recall rates to ensure accurate data analysis. A recall rate below 98% leads to inaccurate insights, affecting overall business precision.
Lack of real-time data access
Immediate data retrieval upon ingestion is essential for real-time monitoring in public sentiment analysis. Without this capability, the business risks missing critical insights.
Limited scalability for high concurrent reads/writes
The current system struggles to support the high concurrent demands of tens of thousands of QPS and 2000 TPS while maintaining a 99% recall rate, impacting performance during peak loads.
Inefficient data management
The business primarily relies on the last 7 days of hot data for vector searches, but without proper data lifecycle management, handling and accessing this data becomes inefficient.